About this role
In the role of customer care germany, you are the first point of contact for customers and ensure smooth order processing, pricing, and clear communication every day. You closely collaborate with colleagues nationally and internationally to make processes as efficient as possible. This full-time position offers plenty of room for growth, training, and personal development. You work 40 hours per week, partly in the office and partly from home. The job is permanent, and you get the chance to further develop yourself in an international environment. You start your working day by checking incoming customer inquiries and orders. Then you coordinate with colleagues from other departments about ongoing projects and handle requests, quotations, and complaints. Throughout the day, you have frequent contact with customers, inventory their needs, offer suitable solutions, and ensure everything is properly recorded in the system. You also follow up on deliveries and guide the process to a satisfactory conclusion. Do you want to work in a dynamic role as customer care germany with lots of contact with international customers? Apply quickly and discover your opportunities in this challenging position! - - Completed mbo-level or higher education - At least 2 years of experience in a similar customer-oriented role - Excellent command of the German and English language, both written and spoken - Experience with MS Office (Outlook, Excel, PowerPoint, and Word) - Proactive and solution-oriented work attitude