About this role
Customer Success Manager - Benelux Amsterdam Go To Market Customer Success Management FullTime Our tech stack Build with us Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact As a Customer Success Manager, you will be the trusted advisor and key link between our largest Dutch customers and Mollie's success. Your direct impact will be measured in customer retention, adoption of our platform, and significant account growth. You'll drive success by building strong, long-term relationships, anticipating needs, and delivering tailored solutions that help businesses thrive. You'll use a data-driven approach to monitor account performance, turning customer challenges into clear opportunities for both Mollie and the client. This is more than relationship management; it's about strategic insight and operational execution. You will directly contribute to Mollie's growth mission through successful upsells and retention, working closely with strategic stakeholders and providing feedback that genuinely shapes our product roadmap. If you are driven by outcomes and ready to own a high-profile customer portfolio, this is your opportunity to step up. What you'll ship - Drive Account Growth & Retention: Ma...