About this role
Senior Specialist Business Process The purpose of this role is to drive data-driven decision making and continuous improvement within the Order Fulfillment function by transforming operational data into actionable business insights. The role has a strong focus on analytics, reporting, and process optimization, leveraging tools such as Databricks, SQL, and Power BI to develop and maintain reporting solutions, performance dashboards, and analyses that support operational and strategic objectives. The role supports the S&OP process to help secure IBP achievement and aims to optimize end-to-end Order Fulfillment operations through data-driven insights, performance monitoring, and process improvements. Success in this role requires experience working with data, reporting, and analytics tools, combined with the ability to identify trends, highlight risks and opportunities, and communicate insights effectively to stakeholders across Order Fulfillment, Customer Fulfillment, GBS, IT, and other cross-functional teams. The role acts as a bridge between operational teams and business partners, translating data into meaningful actions that drive operational performance and business outcomes. Key Responsibilities: - Create dashboards and reports in Power BI using SQL. Develop and execute testing and validation plans to guarantee data integrity and reporting accuracy. - Actively participate in the Power BI key user community, "Power Rangers," by sharing expertise and best practices, while continuously learning from others to enhance reporting capabilities and drive knowledge exchange. - Develop ad hoc reports using PowerBI or Databricks according to requests and business needs, interpret and analyze data, derive trends and key takeaways, and present business insights in a clear format to stakeholders. - Prepare weekly S&OP support meeting materials and minutes, coordinate and follow up on stakeholder actions, support the validation o...