About this role
**Are you looking for meaningful work in the magical nature of Lapland? Do you want to provide guests with unforgettable experiences away from commercial mass tourism?** **Flow Lapland Experiences Oy** is a Rovaniemi-based experience and activity service company offering high-quality, authentic, and personalized small-group tours. In our operations, we focus on high safety standards, genuine interactions, and unique nature experiences. We are now looking for a motivated and customer-oriented **Wilderness & Nature Guide**to join our team and create unforgettable moments for our international guests. Your Versatile Responsibilities As a guide, you will be the most important link between the customer and Laplands unique nature. Your workday will mainly consist of the following tasks: - **Northern Lights Tours (Aurora Hunting):** Guiding groups and taking photography of the Northern Lights during evening and nighttime hours. - **Winter Activities & Day Trips:** Leading diverse nature excursions, such as trips to the iconic Korouoma ice falls area and wildlife park visits. - **Customer Service:** A warm, active, and attentive approach when interacting with guests from all over the world. - **Responsibility & Safety:** Ensuring group safety, overall well-being, and tour schedules in arctic conditions. What We Expect From You **Requirements:** - **Language Skills:** Excellent spoken English. - **Driver's License:** A valid Category B driver's license and strong confidence driving in challenging arctic winter conditions. - **Attitude:** A positive customer service mindset, flexibility, and strong teamwork skills. - **Stress Tolerance:** Ability to act responsibly, calmly, and methodically, even in changing situations. **Considered an Advantage:** - Previous experience as a wilderness, nature, or activity guide. - Valid first aid certification (e.g., EA1 / EA2 / Wilderness First Aid). - Excellent photography skills (especially knowledge of Northern Lights and night photography). - Proficiency in languages other than English. What We Offer You - **An Inspiring Work Community:** We are a close-knit and supportive team where we invest in everyones well-being through friendly competitions, social evenings, and team recreation days. - **An Eventful Everyday Life:** A diverse and meaningful role in stunning surroundings—you get to experience Lapland's winter, snow-laden forests, and Northern Lights from the best seat in the house. - **Training & Career Growth:** As a fresh and growing company, we aim to be an exemplary employer in the tourism industry. We offer comprehensive onboarding and genuine opportunities to develop and advance in your career. - **Flat Hierarchy & Influence:** Our management is involved in daily operations, offering you the opportunity to significantly influence company development, participate in product development, and take on new responsibilities. - **Remuneration:** We follow the collective agreement for the ski, tourism, restaurant, and leisure service sector (MaRaVa TES). Salary is determined according to the collective agreement or negotiable based on your experience.