About this role
$14 PER HOUR * WEEKLY PAY * BENEFITS
We are seeking a Customer Service Representative to join our dynamic team in Quincy, Florida. In this role, you will be the face of our organization, delivering exceptional service and products to our customers. As a Customer Service Rep, you will handle customer's orders, make perfect products, and resolve any issues with professionalism and empathy. This is an excellent opportunity for someone who thrives in a fast-paced environment and genuinely enjoys helping others.
Prepare all products according to recipes and procedures.Receive and process customer orders via telephone and in-person interactions with accuracy and efficiencyProvide exceptional customer service by addressing inquiries, concerns, and requests in a timely and professional mannerCommunicate clearly and professionally with customers and team members, both verbally and in writingEnter customer information and order details into computer systems using keyboard or touch screen technologyHandle cash transactions accurately, including calculating change and processing paymentsStock ingredients from delivery area to storage, work area, walk-in cooler.Work collaboratively with team members to support daily operations, including cleaning.Multitask effectively in a high-volume environment while maintaining attention to detailFollow company policies and procedures to ensure quality products and efficient service You must be 16 years of age or older.
**Required Skills:**
Excellent verbal and written communication skillsStrong active listening and interpersonal abilitiesCompetency with computer keyboards and touch screen systemsBasic mathematical skills including addition, subtraction, multiplication, and divisionAbility to handle cash and make accurate monetary changeProblem-solving and service recovery skillsAbility to multitask and prioritize in a fast-paced environmentStrong organizational and time management skillsProfessional demeanor and reliable attendance**Required Experience:**
Previous customer service or customer-facing experience preferredExperience working in a fast-paced, high-volume environment preferredDemonstrated ability to handle multiple tasks simultaneously**Required Qualities:**
Patience, empathy, and genuine interest in helping customers and making great productsResilience and ability to remain calm under pressureCollaborative mindset and willingness to support team membersAttention to detail and commitment to accuracyFlexibility and adaptability to changing prioritiesPositive attitude and enthusiasm for delivering quality service All your information will be kept confidential according to EEO guidelines.