About this role
Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations. Answer incoming phone calls and assist customers with inquiries and orders Process customer orders accurately and efficiently Handle cash transactions and maintain a balanced cash drawer Prepare and package products according to company standards Maintain a clean and organized work environment Collaborate with team members to ensure smooth operations and customer satisfaction Resolve customer complaints and concerns in a professional and empathetic manner Assist with inventory management and restocking as needed Adhere to all company policies, procedures, and safety guidelines Participate in ongoing training and development programs to enhance skills and knowledge Excellent customer service skills with a friendly and professional demeanor Strong communicati...