About this role
We're looking for an energetic and dedicated Assistant Manager to join our dynamic team at 1810 Court St. in Pekin, United States. In this pivotal role, you'll support daily operations, lead and inspire team members, and drive exceptional customer experiences. As an Assistant Manager, you'll work collaboratively with store leadership to achieve business objectives while maintaining a positive, inclusive work environment where every team member can thrive.
Assist the Store Manager in overseeing daily operations and executing strategic business goals with precision and accountabilityLead, train, mentor, and motivate team members to maintain high performance standards and foster professional developmentDeliver exceptional customer service by promptly addressing inquiries, resolving issues with empathy, and ensuring customer satisfactionManage inventory operations, including ordering, receiving, stocking, and analyzing merchandise data to optimize stock levelsCreate and adjust employee schedules strategically to optimize staffing levels while considering team member availability and business needsHandle cash transactions accurately and maintain meticulous financial records with attention to detailImplement, enforce, and communicate company policies and procedures consistently across all team membersMaintain a clean, organized, safe, and welcoming work environment that complies with health and safety regulationsParticipate actively in marketing initiatives and promotional campaigns to drive sales and increase customer engagementAnalyze sales data, identify trends, and make data-driven recommendations for operational and sales improvementsSupport conflict resolution and address performance issues with transparency and fairnessCollaborate with cross-functional teams to implement process improvements and enhance operational efficiency Proven experience in retail or food service management, preferably in an Assistant Manager or supervisory capacityStrong leadership skills with demonstrated ability to motivate, develop, and inspire team membersExcellent customer service skills with a genuine customer-focused mindset and commitment to satisfactionProficiency in inventory management systems and employee scheduling softwareExperience with cash handling, Point of Sale (POS) systems, and financial record-keepingSolid understanding of retail or food service operations and local health and safety regulationsStrong organizational and multitasking abilities with the capacity to manage competing prioritiesExcellent verbal and written communication skills with the ability to communicate clearly across all levelsProven problem-solving and analytical skills with the ability to interpret sales data and metricsExperience in budget management and financial acumenDemonstrated conflict resolution and team coaching capabilitiesAbility to work flexible hours, including evenings, weekends, and holidays as requiredHigh school diploma or equivalent (required)Associate's or Bachelor's degree in Business Management, Retail Management, or related field (preferred)Proficiency with retail management software and digital tools (preferred) All your information will be kept confidential according to EEO guidelines.