About this role
Responsibilities: • Track and report ATS/labor hours • Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance • Ensure successful area performance through tracking and reporting metrics • Independently assess all aspects of associate work performance and provide timely and detailed feedback • Participate in Operational Excellence initiatives • Maintain a full understanding of workflow and daily production goals • Review and update SOP’s as required • Ensure work areas remain clean and are properly equipped • Identify and address safety hazards within the work area, and participate in safety initiatives • Coach associates on ways to work safely at all times • Ensure all job injuries are reported timely in accordance with established policies and procedures • Provide vacation coverage for Area Managers About the team AMZL is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Process Assistants are part of the Last Mile operations in AMZL and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.