About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Consulting firm. Information technology (IT) infrastructure. Tasks: Monitor the performance of computer systems and networks. Troubleshoot, maintain and upgrade web server hardware and software. Provide problem-solving services to network users. Perform routine network start up and close down and maintain control records. Perform data backups and disaster recovery operations. Implement network traffic and security monitoring software, and optimize server performance. Respond to requests for help and information from Website visitors and Website designers. Computer and technology knowledge: Security software. Programming software. MS Office. MS Windows. Security and safety: Basic security clearance. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Initiative. Organized. Creativity. Dedication. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Experience: 7 months to less than 1 year. Employment terms options: On call. Day. Weekend. Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Support for mature workers: Applies hiring policies that discourage age discrimination . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.