About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Help desk. Consulting firm. Information technology (IT) infrastructure. Tasks: Coordinate access and use of computer networks. Install software. Install web server hardware and software. Load printer with paper and forms. Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Monitor the performance of computer systems and networks. Troubleshoot, maintain and upgrade web server hardware and software. Evaluate and install computer hardware, networking software and operating system software. Provide problem-solving services to network users. Implement data, software and hardware security procedures. Perform routine network start up and close down and maintain control records. Perform data backups and disaster recovery operations. Set up local area networks and connections to the Internet. Implement network traffic and security monitoring software, and optimize server performance. Modify Web pages, applets and scripts. Research and apply meta-data to Websites and register Websites with search engines. Perform Web-server backup and recovery operations. Supervise technical staff. Supervision: 11-15 people. Certificates, licences, memberships, and courses : Cisco certified network associate. Microsoft certified IT professional (MCITP). Microsoft certified professional (MCP). Microsoft Certified Systems Engineer (MCSE). Computer and technology knowledge: Virtualization. MAC. Linux. JavaOS. Device drivers. Networking software. Networking hardware. Networking security. Extranet. Intranet. Internet. Servers. Desktop applications. Enterprise Applications Integration (EAI). File management software. Security software. Word processing software. Mail server software. Communication software. HTML editing software. Web service design. Business diagram software. Desktop publishing software. Mapping and data visualization software. SharePoint. Database software. Programming languages. Software development. Data analysis software. MS Office. MS Windows. Spreadsheet. Firewall. MS Active Directory. Veritas Netbackup. WordPerfect. Social Media. Type of experience: Call centre. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Sitting. Own tools/equipment: Computer. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent written communication. Initiative. Judgement. Organized. Team player. Dedication. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Employment terms options: Early morning. Experience: 2 years to less than 3 years. Employment terms options: Morning. Health benefits: Health care plan. Financial benefits: As per collective agreement. Other benefits: Other benefits. Parking available.