About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Hospital/medical facility or clinic. Tasks: Coordinate the flow of information. Interview patients to obtain case histories. Open and distribute regular and electronic incoming mail and other material. Schedule and confirm appointments. Train staff in procedures and in use of current software. Complete insurance and other claim forms. Maintain filing system. Order supplies and maintain inventory. Determine and establish office procedures and routines. Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review. Initiate and maintain confidential medical files and records. Prepare draft agendas for meetings and take, transcribe and distribute minutes. Perform data entry. Provide customer service. Computer and technology knowledge: MS Word. Electronic mail. MS Excel. MS Windows. MS Outlook. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Employment terms options: Morning. Experience: Experience an asset. Employment terms options: Day. Weekend. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers .