About this role
Education: Secondary (high) school graduation certificate. Tasks: Greet people and direct them to contacts or service areas. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Record and relay information. Schedule and confirm appointments. Maintain work records and logs. Answer telephone and relay telephone calls and messages. Perform data entry. Provide customer service. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Repetitive tasks. Attention to detail. Sitting. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Maturity. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Workplace information: Hybrid. Support for persons with disabilities: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for youths: Participates in a government or community program or initiative that supports youth employment. Support for Veterans: Participates in a government or community program or initiative that supports Veterans . Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities.