About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Implement price and credits policies. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Oversee payroll administration. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 3-4 people. Computer and technology knowledge: Point of sale system. Accounting software. Electronic mail. MS Outlook. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Time management. Client focus. Excellent oral communication. Flexibility. Team player. Ability to multitask. Experience: 1 year to less than 2 years. Employment terms options: Morning. Weekend. Overtime required.