About this role
Education: Secondary (high) school graduation certificate. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Issue receipts and other forms. Maintain records and statistics. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Maintain and manage digital database. Answer clients' inquiries and provide information. Computer and technology knowledge: Internet. MS Excel. MS Word. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Repetitive tasks. Standing for extended periods. Walking. Personal suitability: Client focus. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Experience: 7 months to less than 1 year. Employment terms options: Evening. Flexible hours. Day. Weekend. Health benefits: Health care plan. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.