About this role
Education: Secondary (high) school graduation certificate. Work setting: Urban area. Business sector. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Receive payments. Computer and technology knowledge: MS Outlook. MS Windows. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Experience: 7 months to less than 1 year. Employment terms options: Evening. Weekend. Other benefits: Free parking available. Learning/training paid by employer. Other benefits. Parking available. Wellness program.