About this role
Education: College/CEGEP. or equivalent experience. Work setting: Urban area. Relocation costs not covered by employer. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Order office supplies. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Arrange teleconferences. Monitor mobile radio or telephone. Provide directory assistance. Perform data entry. Provide customer service. Computer and technology knowledge: MS Office. Security and safety: Criminal record check. Child Abuse Registry check. Transportation/travel information: Own transportation. Public transportation is available. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Maturity. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Other benefits: Free parking available. Paid time off (volunteering or personal days). Parking available. Support for persons with disabilities: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Facilitates access to Elders who can offer support and guidance to Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).