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Server @ TRO

Pleasant Hill, California, USOnsiteFull-time
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About this role

A La Carte Server – Full Time Compensation: $16.90–$18.00/hour + service charge Department: Food & Beverage Reports To: Restaurant Manager, Assistant Managers, and F&B Director

Position Overview The A La Carte Server delivers warm, attentive, and professional service to members and guests in all dining areas of the club. This role requires a polished presence, strong communication skills, and the ability to anticipate needs while maintaining the high standards expected in a private country club environment. The ideal candidate thrives in a team setting, enjoys building rapport with members, and consistently contributes to a refined dining experience.

Key Responsibilities

• Service Excellence

• Provide gracious, efficient, and knowledgeable service throughout each shift

• Greet members by name and build positive, professional relationships

• Guide members through menus, specials, and wine selections

• Accurately take orders and ensure timely delivery of food and beverages

• Maintain table standards, including proper settings, clearing, and resetting

Operational Support

• Assist with opening and closing duties, side work, and station organization

• Maintain cleanliness and readiness of dining rooms, service stations, and beverage areas

• Collaborate with kitchen and bar teams to ensure smooth service flow

• Support banquet or event service as needed

Standards & Safety

• Follow all club service standards, steps of service, and grooming guidelines

• Adhere to food safety, sanitation, and responsible alcohol service policies

• Handle member concerns with professionalism and communicate issues to management promptly

Qualifications

• Prior serving experience preferred; private club or fine dining experience a plus

• Strong communication and interpersonal skills

• Ability to multitask in a fast-paced environment while maintaining composure

• Professional appearance and member‑first mindset

• Ability to stand for extended periods and lift up to 30 lbs

• Must be available for nights, weekends, and holidays

Benefits & Perks

• Competitive hourly wage + service charge

• Meals during shift

• Training and development opportunities

• Supportive, team‑oriented environment with consistent member interaction

• Standard Troon Benefits

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