About this role
The Ski and Ride School Monitor is an important part of our Ski and Ride team, helping to ensure a smooth, safe, and welcoming experience for our guests and their families. This hands-on role supports daily setup, service, and clean-up operations, and assists ski instructors with class management throughout the day.
Duties & Responsibilities:
• Greet guests upon arrival with a friendly, professional attitude
• Provide excellent customer service to parents, children, and fellow team members
• Assist with setup and breakdown of indoor and outdoor areas, including signage, fencing, and seating
• Support the preparation, serving, and cleanup of snacks and lunch service
• Assist ski instructors with class organization, transitions, and general child management
• Maintain a clean and safe workspace, including sweeping, mopping, wiping surfaces, and stocking/restocking supplies
• Support restroom cleaning and tidying as needed
Qualifications:
• Friendly, approachable, and adaptable in a fast-paced, guest-facing environment
• Must be able to follow instructions, stay organized, and communicate clearly with both children and adults
• Previous experience working with children or in hospitality preferred, but not required
• Must be dependable, punctual, and a strong team player
• Willingness to work outdoors in all weather conditions (sun, rain, heat, cold, snow, etc.)
• Availability to work weekends and holidays as scheduled
• Able to stand for long periods and perform physical tasks such as walking, lifting, gripping, and reaching
• Can safely lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds