About this role
Responsibilities
• Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces
• Monitor hotel activity and respond promptly to guest and employee concerns
• Maintain safety and security presence throughout the resort
• Respond to emergencies, incidents, disturbances, and guest assistance requests
• Complete incident reports and maintain accurate daily logs
• Enforce hotel safety procedures, policies, and emergency protocols
• Assist with crowd control, event security, and access control when needed
• Work closely with hotel leadership and departments to ensure a safe guest experience
• Provide friendly and professional guest service at all times
Qualifications
• Previous security, hotel, resort, or customer service experience preferred
• Valid Florida Security License preferred or ability to obtain one
• Strong communication and problem-solving skills
• Ability to remain calm and professional in high-pressure situations
• Ability to walk and stand for extended periods in indoor and outdoor environments
• Flexible schedule including nights, weekends, and holidays
• CPR/First Aid certification is a plus
Why Join The Luce Hotel?
At The Luce Hotel, we believe in creating memorable “shine on” moments through elevated hospitality and exceptional guest experiences. Join a passionate team at one of Florida's newest luxury lifestyle resorts and help create a safe and welcoming environment for our guests and team members.
We offer competitive compensation, Marriott travel benefits, career growth opportunities, and an exciting resort work environment on Florida's Gulf Coast.