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Medical Assistant @ CEN

West Springfield, Massachusetts, USOnsiteFull-time
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About this role

CHD is looking for a Medical Assistant (MA) to work at our Park Street Clinic. The MA will provide direct Clinical and Administrative support to medical providers to ensure efficient, high-quality patient care. This role requires demonstrated experience performing phlebotomy, EKGs, spirometry, and other noninvasive diagnostic and clinical procedures in accordance with established clinical protocols. The MA plays a critical role in patient flow, clinical documentation, and supporting providers during patient visits.

Essential Duties and Responsibilities – Clinical

• Perform venipuncture and capillary blood draws; properly label, process, and prepare specimens for transport or analysis.

• Conduct 12-lead EKGs, ensure proper electrode placement, and document results for provider review.

• Administer and document spirometry testing following established clinical guidelines.

• Perform additional noninvasive procedures including vital signs, rooming patients, point-of-care testing, pulse oximetry, and screenings.

• Prepare patients for examinations and assist providers during exams and minor procedures.

• Administer injections and immunizations as permitted by scope of practice.

• Maintain infection control standards and respond appropriately to medical emergencies.

• Administrative & Operational Responsibilities

• Accurately document clinical information in the Electronic Health Record (EHR).

• Process and manage prior authorizations and medical refill requests efficiently.

• Submit patient referrals and coordinate care tracking into appropriate systems.

• Support efficient patient flow through chart preparation and scheduling coordination.

• Communicate effectively with patients and the care team.

• Maintain medical equipment and inventory of supplies.

Qualifications required:

• Graduation from an accredited Medical Assistant program.

• Certification or registration (CMA, RMA, CCMA, or equivalent).

• Demonstrated experience performing phlebotomy, EKGs, and spirometry.

Preferred:

• One or more years of experience in an outpatient or primary care setting.

• Experience in integrated or community health settings.

Physical Requirements:

• Ability to stand, walk, lift equipment, and assist patients throughout scheduled shifts.

The pay range is $20 - $30 an hour based on experience. This is a full-time on-site opportunity and is complemented with a phenomenal benefit package that includes, Dental, Health and Life insurance, a flexible schedule, paid time off, earned vacation time and paid holidays just to name a few.

At Center for Human Development, CHD, Care Finds A Way

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

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