About this role
About Us: Incentivio is the intelligent guest engagement platform helping multi-unit restaurant brands turn guests into growth. Our unified platform brings online ordering, loyalty, marketing automation, and analytics into one system—powered by AI that personalizes engagement and helps predict churn. We help restaurants turn one-time visitors into loyal regulars while maintaining ownership of their data and brand. About the Position: We are seeking a Data & AI Engineer to build and operate data platforms and AI-powered applications on AWS. You will combine strong Java backend engineering, practical Python skills, and experience with AWS data and AI services to deliver reliable analytics, intelligent automation, and personalized guest experiences. Our existing environment includes Java and Spring Boot services, large-scale MySQL and MongoDB stores, integrations with partner POS and payment systems, and a Hive data lake on Amazon EMR. You will strengthen this foundation and help extend it using AWS services for data processing, predictive analytics, and generative AI. This is a hands-on engineering role with ownership across data ingestion, modeling, application development, AI integration, deployment, and production operations. Potential AI use cases include guest segmentation, churn prediction, personalized recommendations, automated business insights, and natural-language access to restaurant performance data.