About this role
Salary: £40,000 - 50,000 per year
Requirements: Experience supporting or configuring Workday HCM, Compensation, and/or Absence.Good understanding of Workday business processes, configuration, and testing principles.Experience working with HR and Reward stakeholders to support business requirements.Experience investigating and resolving Workday support issues.Experience creating and loading EIBs.Knowledge of Workday reporting, dashboards, or data analysis.Strong problem-solving and analytical skills.Good communication skills with the ability to explain technical concepts to non-technical users.Strong attention to detail and commitment to data accuracy.Ability to manage multiple priorities in a fast-paced environment.Workday certification in HCM, Compensation, Absence, or related modules is preferred.Experience supporting annual compensation review processes within Workday is preferred.Experience supporting Workday releases and regression testing is preferred.Familiarity with Workday Report Writer and calculated fields is preferred.Understanding of Workday integrations and downstream impacts to Payroll, Benefits, or other connected systems is preferred. Responsibilities: Provide functional support and configuration for Workday HCM, Absence, and Compensation modules.Support the administration and optimisation of absence plans, leave types, accruals, carry-over rules, and related business processes.Assist with the configuration and delivery of compensation review processes, including annual salary reviews, merit cycles, and bonus planning.Gather, analyse, and document business requirements, translating HR and Reward needs into Workday solutions.Investigate, troubleshoot, and resolve Workday issues, escalating where appropriate.Support testing activities for system enhancements, fixes, Workday releases, and business-led changes.Work with stakeholders to identify opportunities for process improvements and increased automation.Provide guidance on standard Workday functionality and best practice configuration.Help manage support requests, ensuring issues and enhancements are tracked and resolved within agreed timeframes.Support Workday releases by reviewing new functionality, assessing impacts, and assisting with testing activities.Maintain system documentation, configuration records, and knowledge articles.Support reporting requirements through Workday reports, dashboards, and data analysis.Perform data maintenance activities including EIB uploads and validation exercises.Collaborate with HR, Reward, Payroll, IT, and third-party partners to support ongoing system improvements.Ensure data accuracy, security, and compliance with internal policies and governance requirements.Assist in the creation of training materials and user guidance to support adoption and self-service. Technologies: SupportNetworkSecurity More:
We are part of the Workday Application Management Support (AMS) team, supporting the configuration, maintenance, and continuous improvement of Workday HCM, Absence, Compensation, and related modules. We work closely with HR, Reward, Payroll, and business stakeholders to ensure Workday supports business processes, delivers a positive employee experience, and stays aligned with organisational requirements. This role is ideal for someone with solid Workday functional experience who enjoys problem-solving, system configuration, and supporting business users while developing expertise across Workday. We are Connells Group, one of the largest and most successful estate agency and property services providers in the UK, and as of March 2021 we also encompass Countrywide. Founded in 1936, we have a network of over 1,250 branches nationwide and provide residential sales and lettings expertise alongside consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers, and auctions. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
last updated 39 week of 2026