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Patient Services Representative Lead @ Corewell Health

Grand Rapids, Michigan, USOnsiteFull-time
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About this role

Shift and status Full time, Monday, Tuesday, Thursday, and Friday, 2:00 p.m. to 12:30 a.m., variable days and fourth weekend Job Summary Organizes and directs day-to-day clerical function in the delivery of quality health care services through the utilization of standard work. Provides leadership and guidance to clerical team members. Essential Functions

• Leads team in workflow processes and may provide input to performance feedback process if/when necessary. • Problem-solves for other P

Skills

patient registrationteam leadershipworkflow managementperformance metrics managementhealthcare compliancerisk mitigationoperational issue escalationquality assurancesafety compliancestaff trainingprocess improvementpatient serviceproblem solvingperformance feedback

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