About this role
Welcome to Whataburger Careers!
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.
Responsibilities
• Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance. • Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments. • Works with Managers and the Market Leader to execute operational plans. • Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics. • Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment. • Builds relationships with customers and resolves customer complaints. • Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.
Key Skills
• Budgeting • Recruiting • Coaching • Restaurant Operations • Food Safety • Presentation Skills • Labor Law Compliance
Preferred
• Associate degree or equivalent work experience. • 2+ years of management experience in the restaurant or hospitality industry.
275 Smoky Park Hwy Asheville NC 28806