About this role
Education and qualifications
Good general education/GCSE Maths and English or equivalent, or proven competence.
First Aid qualification (or willingness to train)
Administrative/business/office-based certification
Professional knowledge and experience
Demonstrate an understanding of the need to maintain sensitivity and confidentiality
Excellent working knowledge and practice in Microsoft Office packages
Good organisational skills, able to co-ordinate a variety of tasks/communications/meetings and organise own workload
Ability to work under pressure, remaining calm and flexible
The ability to build good professional relationships with parents/carers, students, staff and members of the public
Customer service experience
Experience of working in a school environment
Experience of using Arbor in a school setting
Traits and competencies
Committed to and good understanding of Safeguarding and Child Protection practice and procedure
Able to carry out routine tasks without close supervision
Able to identify, prioritise and deal with issues as they occur
A ‘self-starter’ with the ability to motivate self, prioritise effectively and meet deadlines
A confident communicator
Excellent telephone manner
Well presented
Genuine enthusiasm and the ability to work well within a wider staff team
Someone who is:
Willing to work outside of normal hours if requiredFlexible and adaptable to changing circumstancesEnthusiastic, approachable and team spirited