About this role
Key responsibilities include:
• Providing a welcoming and professional reception service for pupils, parents, visitors and external agencies.
• Managing telephone calls, emails and routine enquiries efficiently and professionally.
• Maintaining pupil records and school data using Arbor and other management information systems.
• Supporting admissions, transition arrangements and post-16 administration.
• Assisting with educational visits, school events and parents' evenings.
• Preparing routine correspondence, reports and communications, including attendance, behaviour and
suspension letters.
• Monitoring school meal accounts and communicating with families regarding outstanding balances.
• Producing agendas and taking minutes at staff briefings and routine meetings.
• Supporting attendance, pastoral and welfare administration.
• Maintaining accurate records relating to pupil care plans, medical information and review dates.
• Providing general clerical, administrative and financial support to ensure the effective operation of the
school.
What We Are Looking For
We are seeking an individual who:
• Has experience within an administrative, clerical, financial or customer service environment.
• Possesses strong organisational skills and excellent attention to detail.
• Is confident using Microsoft Office and other ICT systems.
• Has excellent communication and interpersonal skills.
• Can effectively prioritise workload and meet deadlines in a busy environment.
• Demonstrates professionalism, discretion and confidentiality.
• Works collaboratively and contributes positively to the wider school community.
• Is committed to safeguarding, inclusion and supporting young people to achieve their potential.