About this role
Job summary
Due to the transformation of our services, we are recruiting for an enthusiastic and proactive administrator to join and enhance our children's therapy team, providing outstanding care for patients across Worcestershire.
A willingness to learn and expand your skills will be positively encouraged and we will provide you with resources to develop and progress a long-term career.
This is an administrator post supporting in various aspects of admin such
The team are countywide with bases in Kidderminster, Redditch, Bromsgrove and Worcester.
Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.
Main duties of the job
The successful candidate will need to have significant proven experience working within a busy team, demonstrate a flexible approach, and have the ability to stay calm and always work professionally.
As a highly organised individual you will need the ability to prioritise and organise work so that tasks are completed in a timely manner following agreed processes and always have the best interest of the patient at the centre of everything you do. You also need to be willing to work with senior management to improve and support the implementation of change when needed.
It is essential that you are proficient in IT skills including knowledge of the Microsoft Office Packages along with excellent communication and interpersonal skills. You will be answering the phone and taking messages, dealing with patient appointments, arranging and booking clinics, general admin duties which include photocopying, filing, diary management. You may be asked to cover at another base occasionally to cover for leave or absence. You will also be trained to do administration tasks for both Paediatric Occupational Therapy and Physiotherapy teams.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust
Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Qualifications Essential
Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject Or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post
Experience Essential
Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years' experience)
Desirable
Previous relevant NHS experience Minute taking experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address Kidderminster Health Centre
Bromsgrove Street
Kidderminster
DY10 1PG
United Kingdom
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)