About this role
Job summary
Job Description:
Are you keen to provide great customer service?
Can you adapt to a busy workload and consistently work with changing priorities?
Can you utilise multiple computer packages and have brilliant telephone skills?
If you answered yes to all those questions than we may have the role for you!
Due to internal expansion within our team, we are now looking for a new part-time Prescription Clerk to join our experienced team.
The Surgery operates across two sites and is committed to delivering the highest standard of care to our patients. Our GP partners take great pride in providing excellent patient care, supported by a strong and dedicated non-clinical team who play an essential role in processing prescriptions and managing prescription-related queries.
Main duties of the job
What is a Prescription Clerk?
To be a focal point of communication between the GPs, receptionist, Practice Manager, patients and local chemist, and other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery.
About us
Cuckfield Medical Practice is a well established surgery located across two sites in Cuckfield and Haywards Heath providing primary care services to a patient list of around thirteen thousand. It has a CQC rating of Good in all areas and has three GP Partners and five salaried GPs, along with a multi-disciplinary support team.
Job description Job responsibilities
Job responsibilities:
To process all repeat medication requests sent in by patients using the various protocols in place To collect repeat prescription requests received via email, post and reception. To liaise with patients and chemists. To ensure repeat medication is issued in line with practice protocols and ensure that any queries raised are dealt with quickly and correctly. To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription. To have good knowledge of electronic prescription service and assist GPs and ANPs and admin staff as and when required with EPS requests and submissions.Additional duties:
To deal effectively with all other incoming emails not specifically related to prescribing. Any other duties deemed necessary by The Practice.
Person Specification
Qualifications Essential
N/a
Desirable
N/a
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cuckfield Medical Practice
Address Cuckfield Medical Practice
Glebe Road
Cuckfield
Haywards Heath
West Sussex
RH17 5BQ
United Kingdom
Employer's website https://www.cuckfieldmedicalpractice.co.uk/ (Opens in a new tab)