About this role
Job summary
An exciting opportunity has arisen for a motivated and experienced Discharge Coordinatorto join our dynamic Hospital Discharge Team.You will play a key role in supporting patient flow and coordinating safe, timely dischargesfrom admission through to discharge. Managing a caseload of patients with varying levels ofcomplexity, you will work closely with multidisciplinary teams, community services, socialcare, and external partners to remove barriers to discharge and reduce length of stay.The successful candidate will lead on complex discharge planning, support pathwaycoordination, facilitate access to specialist equipment and community services, and act as akey escalation point to ensure patients are discharged safely and without unnecessary delay.You will also provide leadership and support to discharge coordinators, promote best practice,and contribute to service improvement initiatives.This is an excellent opportunity for a skilled professional with strong clinical knowledge,outstanding communication skills, and a passion for improving patient outcomes andexperience through effective discharge planning.
Main duties of the job
o In liaison with ward staff, community, social services and other healthcarecolleagues facilitate timely, appropriate and safe discharge of patients. o Attend Daily Reason to Reside Meetings, MDT meetings, Professional andfamily meetings, Daily Board rounds on allocated wards. o Ensure that the Early Discharge Notification (EDN) to be completed within o 24 hours of hospital admission, Needs Based Assessment (NBA) and anyother onward referrals are completed in a timely manner o Ensure the person and any carer's, family or friends are involved in andinformed about all aspects of the discharge process o To promote and ensure that early bed release guidelines are adhered to;ensuring that all appropriate patients are moved to the discharge lounge o Promote nurse led discharges at weekends and assist on competencylevels to empower staff both at ward level and within the discharge team o Actively support and facilitate the transfer of patients who are privatelyfunding their care to prevent extended length of stay. To adhere to the Nationaland Trust Policy for Discharge to family and carers within the agreed time frameto avoid extended length of stay. o Work flexibly in shift patterns to meet the needs of the Trust, includingbank holidays, unsocial hours, cross-site working and weekend working
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Education and qualifications Essential
Degree or other recognised qualification HCPC /NMC registration Post basic qualification in area relevant to practice Evidence of CPD and relevant post graduate courses and additional experiences
Desirable
Management qualification
Experience Essential
Minimum of 1 year post qualification experience of working with patients with a range of health conditions and complex needs. Working collaboratively as part of a multi-disciplinary team and with professionals from other organisations. Experience relating to all aspects of simple and complex discharge Participation in CPD, appraisal, supervision and other developmental activities throughout professional career. Participation in research / audit activities. Staff teaching Management of staff
Desirable
Service development experience Change Management experience Evidence of innovation
Skills and knowledge Essential
Knowledge of continuing care assessment Leadership and change management including People management, Motivation of staff and team building, Decision making skills etc. Teaching skills Research based care Evidence of advance knowledge re discharge planning and capacity issues
Desirable
Business planning Information Technology Skills Presentation Skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name West London NHS Trust
Address West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website https://www.westlondon.nhs.uk (Opens in a new tab)