About this role
Job summary
We are looking for an HR Administrator to join the People Team at GPS Healthcare and support the delivery of a professional, efficient and responsive HR service across the organisation.
This is a varied role providing high-quality administration across the employee lifecycle, including recruitment, onboarding, leavers, payroll updates, compliance checks, employee records and HR systems. The post holder will help ensure that HR information is accurate, processes are completed in a timely way and colleagues and managers receive a professional first-line service.
A key part of the role will be coordinating onboarding for new employees, GP registrars, contractors, locums and other workers, as well as supporting the delivery of monthly corporate induction sessions. The post holder will also support the day-to-day administration and maintenance of our HR Information System, including recruitment, onboarding, probation and appraisal/performance processes.
This role would suit someone with experience of HR administration who is highly organised, accurate and confident working with confidential information. Strong IT skills, attention to detail and the ability to manage competing priorities are essential. Experience of using or administering an HR system, working in healthcare or holding a CIPD Level 3 qualification would be advantageous.
Main duties of the job
Support the end-to-end recruitment process, including advertising, shortlisting, interview coordination and preparation for new starters.Complete and monitor pre-employment checks, including right to work, DBS, health screening, references and professional membership checks.Act as a first point of contact for recruitment, leaver and HR/payroll administration queries, escalating matters appropriately and directing colleagues to relevant policies and processes.Provide accurate HR administration across employee lifecycle activity, including sickness absence, family leave, contract amendments and training agreements.Support the day-to-day administration and maintenance of the HR Information System, ensuring employee information is accurate and system workflows are maintained appropriately.Support the effective use and maintenance of HR system functionality and modules, including recruitment, onboarding, probation and appraisal/performance processes.Maintain accurate and secure HR records and documentation, ensuring confidentiality and information governance requirements are followed at all times.
The successful candidate will need to work accurately, manage competing priorities and provide a professional and confidential service to colleagues and managers across GPS Healthcare.
If you would like to have an informal chat about the role or arrange to visit our main site, please contact us at [email protected]
About us
GPS Healthcare is a single-practice Primary Care Network operating across six sites in central and south Solihull. We provide care to approximately 40,000 patients and work collaboratively with partner PCNs, University Hospitals Birmingham, Solihull Council, Community Services, and the Integrated Care Board.
Our team is committed to providing outstanding patient care within a supportive, forward-thinking environment. Solihull offers excellent transport links, a semi-rural setting, proximity to Birmingham Airport and the NEC, and access to scenic Warwickshire countryside, contributing to a high quality of life for both staff and residents.
We offer a comprehensive range of staff benefits including:
Salary of £28,607 FTEFlexible working options to support work-life balance Membership of the NHS Pension Scheme Car Lease Scheme, subject to eligibility A paid day off for your birthday Access to our Employee Assistance Programme A friendly, supportive and professional working culture where development is encouraged
Join us at GPS Healthcare and be part of a team committed to improving patient experience, supporting coordinated care and delivering safe and effective care.
Job description Job responsibilities
Recruitment
To facilitate the end-to-end recruitment process including advertising, shortlisting, interview co-ordination and preparation for new starters.
To support and coordinate the onboarding of new employees, GP registrars, contractors, locums and other workers, ensuring all relevant pre-employment checks, documentation, access and induction arrangements are completed.
To support with the coordination and delivery of monthly corporate induction sessions, including invitations, preparation of materials, attendance records and relevant follow-up actions.
Pre-employment checks including right to work, DBS, health screenings, references and professional membership checks.
Employee on-boarding, preparing induction plans and probation packs. Preparing payroll paperwork. Arranging network access such as ID cards, Smart cards, training & intranet system.
Leavers
To facilitate the leavers process for employees, third-party contractors and workers including, processing, resignation letters, capturing key leavers information including payroll adjustments - holiday, toil owing etc. Facilitate exit interview completion and managing leavers statistics and producing accurate and timely reports.
First Line Support
To manage and coordinate the enquiry email accounts, telephone and letter based correspondence.
To be the first point of contact for enquiries regarding recruitment, leavers and HR Payroll enquiries. Escalating enquiries as appropriate.
To guide line managers and staff members to appropriate life cycle policies, procedures and toolkits regarding enquiries that may raise.
Be aware of and understand company HR policies, procedures and provide templates for procedures.
To deliver a first time accurate HR administration support service as appropriate including, sickness absence management, maternity & paternity letters, contract amendment letters and training contracts.
To support the day-to-day administration and maintenance of the HR Information System (HRIS), acting as a key point of contact for system-related administrative queries and ensuring employee information remains accurate and up to date.
To support the maintenance and effective use of HRIS functionality and modules, including recruitment, onboarding, probation, appraisal/performance and other employee lifecycle processes, ensuring workflows and records are maintained appropriately.
Payroll Preparation
To prepare monthly HR updates regarding recruitment and leavers for payroll.
Service Administration
To maintain accurate and up-to-date employee records within the HRIS and other relevant HR records, including maintaining an accurate chronology of HR activity.
Support with HR data reporting and KPI tracking.
Complete regular data and compliance audits including, but not limited to, safeguarding, DBS, indemnity and professional registration checks.
Maintain and report on employee data, identifying inaccuracies or gaps and taking appropriate action to ensure data quality.
Undertake regular checks of training agreements, appraisal/performance records, probation records and other employee lifecycle information.
Governance and confidentiality
To maintain governance of information and documentation through accurate application of General Data Protection Regulation.
Maintain HR documentation and information security at all time
Follow document, email, filing, information storage governance at all times.
Education, Training and Development
Understands and demonstrates the characteristics of a role model to members in the team and/or service.
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g., courses and conferences).
Assess own learning needs and undertake learning as appropriate.
Demonstrates self-development through continuous professional development activity; working alongside colleagues to identify areas to develop.
Support and participate in shared learning across the wider organisation.
Health and Safety/Risk Management
The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
The post holder will comply with the Data Protection Act (2018) and the Access to Health Records Act (1990).
Note
The job holder will be expected to undertake any other duties which are not specifically listed but are within the remit, responsibility and accountability of the job.
Person Specification
Behavioural Attributes Essential
Personal resilience and the capacity to work effectively and stay calm under pressure are essential. Flexibility to work outside hours where required to meet implementation deadlines Ability to deal with confidential information and maintain confidentiality is essential The ability to work independently and problem solve Ability to work well under pressure to deadlines Well organised
Qualifications Essential
Prioritise, organise and manage own workload in a manner that maintains and promotes quality Attention to detail and accuracy An excellent level of computer knowledge, keyboard skills and software (HR database and spreadsheet) expertise, Microsoft Word, Excel and databases are essential to enable report writing when required. Ability to manipulate data
Desirable
A knowledge of HR databases would be a distinct advantage including systems administration and workflows Applying for DBS and handling of Tier 2 visas
Experience Essential
Experience in HR administration and an understanding of HR processes
Desirable
Experience of using and/or administering an HRIS, including supporting the implementation or development of HRIS functionality. Experience of working in healthcare Experience of coaching staff on using new systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name GPS Healthcare
Address 198 Tanworth Lane
Shirley
Solihull
West Midlands
B90 4DD
United Kingdom
Employer's website https://www.gpshealthcare.co.uk/ (Opens in a new tab)