About this role
Job summary
Maternity cover until May 2027
To co-ordinate the Age-related Macular Degeneration (AMD) service including management of new referrals and follow up appointments ensuring the capture of data for audit and Patient Related Outcome Measurements (PROM's)
Responsible for ensuring optimum use of clinic and injection lists, escalating when capacity is required.
Please note the job description and person specification are subject to change as per AfC review.
Main duties of the job
Responsible for overseeing the AMD appointment system scheduling new and follow up assessment and treatment appointments, managing the case load and ensuring patients are informed of their appointment and other relevant information. Be the point of contact for patients, consultants, nursing staff and managerial staff in regard to the AMD service Identify capacity and demand issues and ensure clinical and managerial colleagues are aware and action. Request any changes as required for letters, clinic, theatres and consultants via Pas Admin Responsible for the co-ordination of the treatment rooms / theatre availability for injections Ensure the treatment plan on Medisight coincides with the information the AMD co-ordinator has received and highlight any conflicting information to the clinicians Establish and maintain effective communication with the hospital pharmacy over pharmaceutical supplies. Undertake project planning / audits to ensure AMD service needs and targets are met. To monitor, collect, collate, evaluate and report progress of AMD service.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Job description Job responsibilities
Please see Job Description and Person Specification attached.
Advertising Date: 24th September 2026
Closing Date: 1st October 2026
Shortlisting Date: 2nd October 2026
Proposed Interview date: TBC
Please note this vacancy may close early if a high number of applications is reached.
Person Specification
Values Essential
We are kind We are open We are inclusive
Qualifications Essential
Educated to GCSE level for English and Maths or equivalent experience NVQ in Business Administration or equivalent knowledge through formal training or experience Word processing skills
Knowledge Essential
Excellent IT skills with knowledge and experience of Microsoft Office Previous experience of working within a clerical environment Able to deal with the public in person and via telephone
Desirable
Previous NHS experience Knowledge of medical terminology
Skills Essential
Self-motivated and ability to work using own initiative with limited supervisions Able to use own initiative and respond to new challenges, knowing when to escalate. Ability to organise/manager/prioritise own work schedule Excellent communication and customer care skills Ability to accurately maintain computerised and manual documentation systems Ability to promote good working relationships amongst team and colleagues Ability to assist in the mentoring and training or new staff
Desirable
Excellent interpersonal and influencing skills Good understanding of Trust internal policies as appropriate
Other Essential
Excellent team player Confident and sympathetic when dealing with patients/staff
Desirable
Demonstrate an awareness of the importance of prompt timekeeping and good attendance at the workplace
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address St Helens Hospital
Marshalls Cross Road
St Helens
WA9 3DA
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)