About this role
Job summary Package Description: Shift Details: part-time position, 15 hours per week over 2 days and alternate weekends. At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Amarna House Care Home in York. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of admi
Main duties of the job As a Receptionist at Avery Healthcare, you will provide high-quality customer service as the first point of contact within Amarna House Care Home in York. Your responsibilities will include answering the telephone, responding to inquiries, redirecting calls, recording messages, maintaining reception area tidiness, and assisting with administrative tasks. You should be warm, enthusiastic, and dedicated, living the values of caring, supportive, honest, respectful, and accountable. Excellent communication skills, confidence in using computers, and a friendly attitude are essential. A DBS Disclosure check, paid by Avery, and proof of eligibility to work in the UK are required.
About us Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, dedicated to creating meaningful experiences for residents and staff alike. The company values respect, compassion, and exceptional care, offering opportunities for learning and development in a supportive environment. With a vision of "creating meaningful lives together," Avery operates over 100 homes, providing a place where people love to work. Avery celebrates and supports its teams, ensuring they feel valued and empowered every day, and is the preferred choice for both residents and team members.
Job description Job responsibilities Package Description:
Shift Details: part-time position, 15 hours per week over 2 days and alternate weekends.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Amarna House Care Home in York. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive, friendly, and welcoming attitude. Have previous exposure to problem-solving and client complaints. Proof of eligibility to work in the UK is required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Acomb
YO26 5RN
United Kingdom
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)