About this role
Job summary
Are you looking for flexible work in a busy and rewarding environment where you can make a difference every day?
Our Estates & Facilities Management (EFM) Bank is recruiting Catering Assistants to support our retail catering services across the Trust. As part of our Catering Team, you will help provide a high-quality food and beverage service to patients, visitors and staff, ensuring excellent customer service and maintaining the highest standards of food safety and hygiene.
We are looking for enthusiastic, reliable and customer-focused individuals who can work flexibly across a variety of shifts. Previous catering or customer service experience is desirable, but full training will be provided.
If you enjoy working as part of a team, take pride in delivering great service and thrive in a fast-paced environment, we\'d love to hear from you.
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
Job description Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
We are recruiting Bank Catering Assistants to support our retail catering services and, where required, patient meal services across the Trust. Working as part of a friendly and supportive team, you will help ensure food and beverages are prepared, presented and served safely and efficiently throughout the day.
Key duties may include: Serving food, snacks and drinks to patients, visitors and staff. Preparing and replenishing food counters and display areas. Preparing hot and cold beverages. Operating tills and handling cash transactions. Assisting with food preparation, baking and regeneration of meals. Receiving deliveries, restocking supplies and rotating stock. Maintaining high standards of cleanliness, food safety and hygiene. Providing excellent customer service and responding to customer enquiries.Why Join the EFM Bank? Flexible, ad-hoc shifts to suit your availability. Opportunities to work across a variety of catering locations at Wonford. Full training and support provided. Gain valuable experience within an NHS environment. Work as part of friendly and supportive teams. Play an important role in supporting patients, visitors and staff.What We're Looking For Reliable, punctual and flexible individuals. Excellent customer service and communication skills. Ability to work independently and as part of a team. A positive attitude and willingness to learn. Ability to work in a busy environment and adapt to changing demands. Previous catering, hospitality, retail or food service experience would be beneficial.Working Pattern: Varied shifts available, including weekdays, weekends and bank holidays.
Interview Date: To be confirmed, normally a Thursday
For further information please contact: Rosina Northcott [email protected]
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Person Specification
General Requirements Essential
See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
See job description text above, and (where applicable) you can download a copy of the full job description
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust
Address Royal Devon University Healthcare NHS Foundation Trust
Exeter
Devon
EX2 5DW
United Kingdom
Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab)