About this role
Job summary
Greater Manchester Mental Health NHS Foundation Trust (GMMH) is looking for an enthusiastic and forward-thinking Librarian to join our Library and Knowledge Services team.
This is an exciting opportunity to develop your professional skills while supporting a wide range of staff, students and service users across one of the largest mental health trusts in the country. You will play a key role in ensuring colleagues can access the evidence, information and knowledge they need to improve care, develop professionally and make informed decisions.
From expert literature searching and current awareness services to training delivery and knowledge management projects, you'll enjoy a varied and rewarding role where no two days are the same. You'll be working with colleagues across clinical, educational and corporate teams, helping to ensure that the right information reaches the right people at the right time.
Main duties of the job
This is an opportunity to grow your career in health libraries whilst making a meaningful impact. You'll join a supportive, forward-thinking team that values innovation, collaboration and continuous improvement.
We're looking for someone who is:
An excellent communicator who enjoys working with a wide range of people. Curious, proactive and passionate about evidence-based practice and lifelong learning Confident using digital resources, databases and technology. Organised and self-motivated, with the ability to flexibly manage competing priorities. Excited by opportunities to innovate and improve services. The main duties of the job are:
Conducting literature searches on a wide range of topics. Delivering one to one and group training/induction sessions face to face and virtually. Promoting the Library and Knowledge Service across the Trust footprint, attending relevant team/departmental meetings as required. Creating current awareness bulletins on mental health topics. Supporting the Library and Knowledge Service Manager in the management, maintenance and troubleshooting of the library's e-resources. Collecting/acting upon feedback and impact to ensure library services are user focused. Updating and maintaining the library's website and intranet pages. Lead on the acquisition and cataloguing of new stock. Provide cover for the library reception desk when required.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
The Library and Knowledge Service is a small, friendly and supportive team passionate about delivering high-quality, user-focused library services. The role provides plenty of opportunity to develop specialist skills in health librarianship and knowledge management.
The successful candidate will be based at The Curve Library at our Prestwich site; there is scope for some home working which can be discussed in line with the Trust's flexible working policy.
Job description Job responsibilities
Policy Development
To contribute towards the development of operational systems, policies and procedures within Library and Knowledge Services. To work in partnership with other departments (including Learning & Development, Medical Education, Research and Innovation and the Psychological Therapies Training Centre (PTTC)) to promote library services and ensure staff and students have access to information they need. To support the development of policies and strategies within the Trust by delivering evidence-based searches. To contribute to the maintenance and development of stock policy within Library and Knowledge Services. Management
Contribute towards the management and maintenance of library management systems. Lead on the management of physical library collections. Maintain current and topical resources on all aspects of mental health, social care, wellbeing, psychiatry and substance misuse. Catalogue and index new Library and Knowledge Service stock in line with current standards. Manage, update and maintain the Library and Knowledge Service internet and intranet pages.
Key Performance Indicators
To monitor and report on the usage of Library and Knowledge Service resources and services. Carry out user assessment, impact and satisfaction surveys. Monitor and deliver on Library and Knowledge Service quality standards. Contribute towards the delivery of the Quality Improvement Outcomes Framework return.
Communications and Relationships
Represent GMMH Library and Knowledge Services at local, regional and national network events. Communicate the value of Library and Knowledge Services to members of the wider Trust. Liaise with suppliers and partners to resolve technical or support issues. Support the development and implementation of an LKS Marketing Strategy. Promote the LKS to the wider Trust through promotional activity and attendance at relevant team/departmental meetings. Consult with relevant departments to develop and maintain the LKS webpage and social media accounts. To develop, maintain and disseminate current awareness services for clinical and non-clinical staff. Quality
Work with the Library and Knowledge Service Manager to develop and implement action plans relating to the Quality Improvement Outcomes Framework. Work with Library and Knowledge Service Manager to collate activity statistics and usage data relevant to the service KPIs and annual statistical returns. Use surveys and other data collection methods to assess impact and quality of services. Commitment to delivering Library and Knowledge Services in line with quality standards. Health, Safety and Security
Ensure that equipment, furniture and work areas are maintained in accordance with Trust policy and procedures. Ensure that delivery of Library and Knowledge Services comply with regulatory and legal requirements- Copyright, Data protection, Health and Safety. Service Improvement
Commit to training and development opportunities provided locally, regionally and nationally in order to further develop skills and competencies. Utilise survey, interview and focus group responses to improve the effectiveness of Library and Knowledge Services. Equality and Diversity
Contribute to development of equitable resources which are accessible for all staff across the Trust. Treat everyone equally and with dignity and respect. Finance
To place requests for stock and non-stock items in line with GMMH procurement protocol. Oversee the local procedures for payment of article requests, printing and photocopying. Specialist Skills and Technology
Deliver a comprehensive literature search service to clinical and non-clinical staff. Support a training programme in information skills for all GMMH staff. This will include delivering one to one and group training sessions, inductions and workshops both face to face and virtually. Offer specialist advice and guidance on mental health, substance misuse and public health evidence and information. Produce summaries, alerts and evidence bulletins for a range of Library and Knowledge Service users on a range of relevant topics. Consult with departments to ensure that GMMH staff and students have the necessary skills and resources to be able to learn, develop and excel. Support the development of existing Library Management Systems (LMS) to catalogue, issue and monitor the return of Library and Knowledge Service stock. Support the Library and Knowledge Service Manager in the management, maintenance and troubleshooting of the librarys e-resources.
Person Specification
Qualifications Essential
Degree supplemented by postgraduate degree/diploma in Library/Information Management or equivalent qualification or experience ECDL/Microsoft Academy or equivalent qualification/experience in IT Skills.
Desirable
Chartered (MCLIP) membership of the Chartered Institute of Library and Information Professionals (CILIP) or working towards MCLIP.
Experience Essential
Development and evaluation of individual services and/or projects. Frontline customer service/client facing work with a diverse range of clients. Experience of using Library Management Systems.
Desirable
Experience of managing e-resources. Experience of updating websites. Experience in a library or knowledge service within a health setting.
Knowledge Essential
Understanding of NHS structures, systems and processes. Knowledgeable about library networks, systems and processes.
Desirable
Knowledge of the Koha Library Management System. Knowledge of Data Protection Act and Copyright Act. Knowledge of health information sources. Knowledge of cataloguing processes. Knowledge of marketing and promoting services.
Skills and Abilities Essential
Advanced literature searching skills Strong IT skills, in particular, use of databases, the internet, MS Office packages and library management systems. Excellent written and verbal communication skills. Organisational skills and ability to prioritise own work using initiative Teaching, training and presentation skills to both individuals and groups, virtually and face to face. Ability to network and develop partnerships. Ability to work as part of a team as well as independently.
Desirable
Skills in developing, maintaining and troubleshooting electronic collections/resources, including NHS Athens support. Skills in developing and delivering training around critical appraisal and/or health literacy. Ability to use data collection tools and to analyse and summarise data/feedback.
Other Requirements Essential
Innovative outlook, prepared to consider new ways of working. Self-motivated, working with minimum supervision and own initiative. Enthusiastic about information, evidence-based practice and knowledge sharing. Team working skills. Embrace change, viewing it as an opportunity to learn and develop. An ability to maintain confidentiality and trust. Used to working in a busy environment. Flexible and co-operative approach to working practices and promoting a professional attitude. Ability to maintain a good public image of Library and Knowledge Services Willingness and ability to travel to various locations across Greater Manchester. Willingness to attend training and keep skills and knowledge up to date, maintaining CPD (including CILIP Revalidation as appropriate). Frequent/sustained use of VDU. Ability to work with information on occasionally sensitive or distressing healthcare topics. Prepared to work evenings and weekends as required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Prestwich Hospital
The Curve Library, Prestwich Hospital, Bury New Road
Prestwich, Manchester
M25 3BL
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)