About this role
Job summary
Salary Available Upon Request
25 hours a week
Whitchurch Medical Centre is looking to recruit a part-time receptionist to work within our friendly and organised practice. We are a busy practicing with 11,000 patients.
Computer literacy skills are essential, preferably with previous experience in primary care.
The successful candidate must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner and have the ability to work as part of a team.
You will be part of our front of house team who are the first contact for our patients as well as undertaking daily admin tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding environment and lots of patient contact both face to face and on the telephone
Hours: Part-time 20 to 30 hours weekly but must be available to cover for colleagues during holidays and sickness.
Main duties of the job
Whitchurch Medical Centre are looking to recruit a part time receptionist to work within our friendly and organised practice. We are a busy practice with11,000 patients.
Computer literacy skills are essential, preferably with previous experience in primary care.
The successful candidate must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner and have the ability to work as part of a team.
Hours: Part time but must be available to cover for colleagues during holidays and sickness.
You will be part of our front of house team who are the first contact for our patients as well as undertaking daily admin tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding
About us
The Practice is situated in Whitchurch and it benefits from a range of shops and restaurants locally. Whitchurch Medical Centres team comprises of 5 GP Partners, and 5 GP assistants, 3 Practice Nurses, 2 Healthcare Assistants and is supported by a highly effective and friendly admin and reception team. We are proud to be a research ready, teaching practice for medical and nursing students as well as a training practice.
Job description Job responsibilities
Educated to GCSE level or equivalent
Experience of working with the general public
Excellent communication skills (written and oral)
Strong IT skills
Clear, polite telephone manner
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Problem solving & analytical skills
Ability to follow policy and procedure
Polite and confident
Flexible and cooperative towards service needs
Motivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure
Flexibility to work outside of core office hours
Person Specification
Qualifications Essential
Educated to GCSE level or equivalent GCSE Mathematics & English (C or above)
Desirable
AMSPAR Receptionists Qualification NVQ Level 2 in Health and Social Care Experience of administrative duties Experience of working in a health care setting Competent in the use of Office and Outlook Competent in the use of EMIS
Experience Essential
Experience of working with the general public Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Flexibility to work outside of core office hours
Desirable
Experience of administrative duties Experience of working in a health care setting Competent in the use of Office and Outlook EMIS / Vision user skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name GP Practice in Wales
Address Whitchurch Medical Centre
Park Road Surgery
Whitchurch
CF14 7EZ
United Kingdom
Employer's website https://gpwales.co.uk (Opens in a new tab)