About this role
We're looking for someone who enjoys solving problems, helping customers, and learning new things. If you're curious, patient, and enjoy figuring out solutions, this could be a great fit. As a Support Analyst, you'll be the main point of contact for tenants and residents using RentPayment. You'll help customers by phone, chat, and support requests, providing a positive experience and finding solutions to their questions and concerns. You'll work with a team that values great customer service, clear communication, and taking ownership of issues from start to finish.
RESPONSIBILITIES:
• Respo