About this role
§We are seeking an experienced Assistant Manager with a strong background in Identity and Access Management and at least 6+ years of professional experience with Ping ID/Ping Federate. The ideal candidate will have a proven ability to manage projects, lead teams, and deliver strategic IAM solutions that align with business objectives
The ideal candidate will: §Oversee the design, implementation, and management of Microsoft Entra ID solutions, including identity federation, single sign-on (SSO), and multi-factor authentication (MFA). §Lead project planning and execution, ensuring timely delivery and quality of IAM solutions. §Perform Single Sign-On (SSO) Federation, Multifactor Authentication (MFA), SSO API Management and Privileged Account MFA using Ping ID/ Ping Federate Technical Skills Required: •6-8 years of IAM experience with at least 5+ years supporting Ping technologies. •Strong hands-on experience with: •PingFederate •PingID •SSO Federation •MFA •Identity Federation •Authentication Policies Key Responsibilities Ping Identity Platform Operations •Provide L3 support for PingID and PingFederate production environments. •Manage and troubleshoot: •Single Sign-On (SSO) •Multi-Factor Authentication (MFA) •Federation Services •OAuth 2.0 •OpenID Connect (OIDC) •SAML 2.0 integrations •Support IdP/SP connection setup, maintenance, and troubleshooting. •Manage authentication policies, adapters, selectors, token flows, and federation integrations. Incident, Problem & Change Management •Lead troubleshooting of complex authentication, federation, MFA, and access-related incidents. •Participate in major incident bridges and drive service restoration activities. Platform Administration & Monitoring •Monitor health of: •PingFederate •PingDirectory •Authentication services •SSO/MFA infrastructure •System jobs and integrations •Troubleshoot failures in inbound and downstream integrations. •Support disaster recovery testing, backup validation, and service restoration activities.
Mandatory Certification Required: •Ping Identity Certified Expert or PingFederate Certification are highly desirable