About this role
Overview
Enterprise Mobility has an exciting opportunity for a full-time Administrative Representative at the Portland International Airport located at 9115 N.E. Airport Way, Portland OR 97220!
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business at one of the Nation's top airport locations.
The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
This full time opportunity starts at $19/ hour, with additional monthly bonus opportunities.
We offer:
Paid time offPaid holidaysEmployee discountRetirement savings plan including 401k plus employer matchHealth benefits for you and your familyTraining and development Details on benefits available are available at https://careers.enterprise.com/rewards-and-benefits
Responsibilities
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsMake outgoing calls- callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone and via emailAssist with vehicle inventory, unaccounted unit research, and airport lost and found managementNotify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenancePerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup job-related duties as assigned Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years oldHigh school diploma or GED required; some college preferredMust have at least 6 months of prior customer service, retail, or administrative support experienceMust have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years. No drug or alcohol related convictions on driving record (DWI/DUI) in past 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.