About this role
Overview Facilities Management maintains Navy Federal's four corporate campuses. The work of our department supports the work of the entire credit union and serves those who serve our members. This internship is focused on providing support directly to the Pensacola campus location.
To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies and procedures.
****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the "Attach Cover Letter" button during your application.
Responsibilities
Provide support to assigned department; may work on small projects or portions of larger projectsSupport business strategy and initiatives within the business unit and/or across the organizationAssist and collaborate with various levels of staff to accomplish tasks/assignmentsPerform research and analysis; may include quantitative and/or qualitative analysisMaintain professionalism in all interactions, placing member service as priorityProvide comprehensive day-to-day operational supportProvide support in functional areas of the credit unionMay provide direct member service in high volume situationsProcess and update data in automated systems; may generate and analyze reportsPrepare and submit budget requirements for Annual Financial Plan (AFP)Proofread and edit content for standardization to ensure clarity and accuracyPlan, develop, implement, and maintain new and existing programsRecommend and implement technical/electronic enhancements to improve administrative operationsIdentify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards, and resultsPerform other duties as assigned Qualifications
Must be pursuing a degree from an accredited college/universityEffective interpersonal, verbal, and written communication skillsEffective research, analytical, and problem-solving skillsEffective skill maintaining accuracy with attention to detail and meeting deadlinesAbility to exercise initiative and good judgment to make sound decisionsAbility to adapt to new technologiesAbility to provide exceptional customer serviceEffective word processing and spreadsheet software skillsEffective organizational, planning, and time management skillsAbility to work independently and in a team environmentExperience in performing clerical or administrative duties/responsibilitiesKnowledge of expense tracking, budget preparation, and administrationAdvanced word processing and spreadsheet software skills Desired Qualifications
Communication with impact and be committed to self-developmentAbility to operate Facilities Management systems, Outlook Apps & Asana programs Hours:
Monday - Friday, 8:00AM - 4:30PM (at least 20 hrs./week) Location:
5550 Heritage Oaks Dr, Pensacola Fl, 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • FORTUNE 100 Best Companies to Work For® 2026 • Yello and WayUp Top 100 Internship Programs 2025 • Computerworld® Best Places to Work in IT 2026 • Most Loved Workplace - America's Top Most Loved Workplaces® 2025 • 2025 PEOPLE® Companies That Care • Newsweek Most Trustworthy Companies in America 2026 • Military Times 2025 Best for Vets Employers • Forbes® 2026 America's Best Large Employers • Forbes® 2025 America's Best Employers for New Grads • Forbes® 2025 America's Best Employers for Tech Workers • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence • Military.com Top Military Spouse Employers 2025 • 2026 Handshake Early Talent Award • Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.