About this role
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking an Associate for External Applications to join our team in Bangalore, Yashwantpur office.
Work Schedule
Office basedRotational shifts (9 AM - 6 PM/ 2 PM - 11PM/ 9PM - 6 AM) IST Job Responsibilities
Review User Access Request Forms received from clients and internal teams for accuracySubmit User Access Requests in IT CentralFollow applicable departmental Standard Operating Procedures and Work InstructionsManage day-to-day tasks ensuring quality and productivityComplete required trainings within required timelinesEnsure timely escalation and issue resolutionAct as first point of contact for internal and external clientsPerform troubleshooting to resolve issues in a timely mannerGather, investigate, and research background materials to understand subject matters and systemsEnsure regulatory requirements and corporate policies are adhered toBuild and maintain relationships with internal and external user communityLiaise with internal collaborators for routing/escalation as neededCommunicate via email, phone, or virtual meetings to answer queries, provide support, and escalate as needed Minimum Qualifications
Masters degree in life sciences Preferred Qualification
Applications Support knowledgeProject Management knowledgeCustomer Service experienceLocal language(s) in addition to English Additional Job Standards
Experience and expertise in Microsoft Office tools: Outlook, Excel, Teams, PowerPoint, Edge, and OneNoteProblem Solving: Uses available knowledge base and understanding of applications, user access management, and internal processes to complete tasks without supervisionDemonstrated ability to plan, prioritize, organize, and communicate effectivelyDemonstrated attention to detailStrong interpersonal skills with ability to work well with othersAbility to deliver consistent high-quality workAbility to handle multiple tasks in a timely, professional manner under demanding conditions Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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