About this role
JOB DESCRIPTION
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
RESPONSIBILITIES
About the role:
This role is responsible for evaluating credit applications, assessing risk, and making lending decisions while ensuring compliance with company policies and regulatory requirements. The position also focuses on building strong dealer relationships, supporting portfolio growth and profitability, maintaining service levels, and collaborating with internal teams to deliver an excellent dealer experience.
In this role you will:
Analyze credit data to determine the degree of risk involved in extending creditMake decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal lawsDevelop sufficient dealer relationships that ensure volume objectives and credit qualityCapture automotive finance contracts that meet GM Financial profitability criteria for pricing and performanceEnsure compliance with applicable policies and proceduresEnsure branch office cooperation with other departments to maximize efficiency within the companyEnsure all queues are worked to acceptable service levelsPerform outbound telemarketing calls to the dealer customerConduct joint dealer calls with Dealer Account Representative (DAR) on an as needed basisEnsure proper documentation is received on all deals
QUALIFICATIONS
What makes You an ideal candidate?
Knowledge and Skills
Knowledge of sales, credit and funding processes in consumer financeKnowledge of motor vehicle retail installment documentationKnowledge of the Company's credit policiesWorking knowledge of consumer credit, credit laws and regulationsKnowledge of the retail automobile finance industryKnowledge of indirect retail auto financingKnowledge of State and Federal regulatory requirementsKnowledge consumer finance and banking environmentStrong work ethicStrong analytical and problem solving skillsEffective communication skills including verbal, written and presentationExcellent credit underwriting skillsSuperior customer relations skillsSales skills necessary to develop and maintain productive dealer relationshipsNegotiation skillsAbility to work under pressure and make decisions in a fast-paced environmentAbility to professionally represent GM FinancialAbility to multi-task Additional Knowledge and Skills
Working effectively within an AI enabled environment:
Ability to use AI tools (e.g., Microsoft Copilot) to support daily workSkills in evaluating AI outputs for accuracy, compliance, and biasExperience integrating AI into workflows to improve efficiency or insightsFamiliarity with AI assisted research, summarization, and content generationUnderstanding of responsible AI use, including ethics and data protection Work Experience & Education
2-3 years of relevant experience preferredHigh School Diploma or equivalent requiredBachelor's Degree in related field preferred What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Flexible hybrid work environment, 2-days a week in office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions
#GMFJobs #LI-Hybrid
ABOUT US
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ABOUT THE TEAM
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