Hardware Deployment Engineer @ Wanstor

We’re looking for an IT Technician to take ownership of our hardware build and deployment operation from our Hemel Hempstead office. This is a hands-on role combining IT hardware builds, device configuration and deployment with responsibility for stock, assets and the smooth running of our build operation. You’ll make sure customer equipment is configured correctly, quality checked, documented and ready for deployment, while helping us continually improve how we manage hardware fulfilment. You’ll also provide day-to-day guidance to a Junior Hardware Deployment Engineer, making this a great opportunity for someone who enjoys being hands-on but is ready to take more ownership of an operation. Build, configure, stage and prepare IT hardware for customer deployments and service requests. Carry out quality checks on completed builds to ensure equipment meets customer requirements. Coordinate the day-to-day hardware build workload, prioritising requests and ensuring deadlines are met. Manage the receipt and shipment of customer hardware from our Hemel Hempstead office. Maintain accurate asset, stock and inventory records. Ensure customer build documentation is accurate and up to date, identifying and resolving any gaps. Keep the hardware build environment organised, efficient and operating to a high standard. Monitor stock levels and work closely with Procurement to ensure equipment is available when required. Coordinate hardware fulfilment requirements across different areas of the business. Provide day-to-day support, coaching and guidance to our Junior Hardware Deployment Engineer. Identify risks to customer deliveries and escalate issues before they impact agreed timescales. Continually improve our hardware build, deployment, stock and fulfilment processes. Provide regular updates on build workload, stock levels, procurement requirements and delivery performance.