About this role
As a Reinstatement Planner, you will play a key role in supporting our Utilities Operations Team by ensuring reinstatement activities are planned, coordinated and delivered efficiently, safely and within contractual timescales. You will be responsible for scheduling and optimising reinstatement works, ensuring compliance with client requirements, streetworks legislation and internal performance targets. Working closely with operational teams, supervisors and contract management, you will help drive productivity, customer satisfaction and service excellence across the contract. Produce and maintain effective reinstatement schedules to maximise workforce utilisation and operational efficiency. Coordinate the reinstatement of excavations in line with permit and notice durations, client requirements and streetworks legislation. Plan and schedule resources, labour, plant and materials using company planning systems. Manage reactive and emergency reinstatement works, ensuring prompt allocation and completion. Monitor work progress and performance against contractual KPIs and Service Level Agreements (SLAs). Liaise with operational teams, supervisors and management to ensure works are completed within agreed timescales. Proactively identify and resolve planning conflicts, delays and resource constraints. Maintain accurate records and provide regular updates on work status and performance. Support continuous improvement initiatives to enhance operational performance, compliance and customer service. Ensure all activities are planned and coordinated with a strong focus on safety, quality and compliance.