About this role
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! We are looking for a Sales Assistant who can focus on processing stock during early weekday mornings , helping to ensure products are received, organised, and ready for customers. You’ll play a vital role in keeping the store operating efficiently and delivering an outstanding shopping experience. From maintaining high presentation standards and creating a welcoming atmosphere to representing our brand with pride and enthusiasm, you’ll contribute to every aspect of the store while prioritising health, safety, and wellbeing. Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. Share knowledge and skills to support and train both new and existing team members. Operational Excellence: Processing stock during early weekday mornings, helping to ensure products are received, organized, and ready for customers. Assist with merchandising the sales floor making decisions regarding the arrangement, and visual display of goods in the store. Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. Accurately process transactions, handling various payment methods with efficiency. Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.