About this role
Senior Loss Adjuster - High Net Worth & Major Loss Location: Field-based Salary: Competitive + Benefits Handle Exceptional Claims. Deliver Outstanding Outcomes. Are you an experienced Property Loss Adjuster looking to take on some of the most complex and high-value claims in the market? We're looking for a talented and customer-focused Senior Loss Adjuster to join our specialist team, managing a diverse portfolio of High Net Worth, Major Loss and complex property claims , including subsidence and escape of oil incidents. This is a fantastic opportunity to work with prestigious clients, high-value properties and challenging losses that will test and develop your technical expertise. You'll play a pivotal role in guiding policyholders through difficult circumstances, delivering exceptional service while providing expert technical advice to clients, brokers and insurers. As a Senior Loss Adjuster, you'll take ownership of claims from instruction through to settlement, ensuring every case is managed proactively, accurately and professionally. Key responsibilities include: Managing a portfolio of High Net Worth, Major Loss and complex property claims. Delivering market-leading customer service aligned to demanding client expectations. Conducting investigations, site visits and assessments to determine cause, extent and value of losses. Producing high-quality reports and technical recommendations for insurers and clients. Maintaining regular communication with policyholders, brokers, insurers and other stakeholders throughout the claims journey. Ensuring all claims are progressed efficiently and in line with service level agreements and performance targets. Building strong relationships with clients and brokers to support long-term partnerships and business growth. Working collaboratively with colleagues and specialist suppliers to achieve the best possible outcomes. Identifying opportunities to utilise wider Davies Group services for the benefit of customers and clients. Participating in a one week in three out-of-hours on-call rota for a key client account.