About this role
Your role & responsibilities: Operates the IT systems or applications according to Standard Operating Procedures and Operations Manuals Performs Request Fulfilment activities (e.g. user management, provide new instances of databases, etc.) Supports the Incident Management activities according to the respective process to reduce service interruption or decrease of service quality to the minimum and according to agreed OLAs and SLAs Ensures that all components are continually monitored and identifies potential problems or trends before failures or performance degradation occur Typical Tasks Implements monitoring activities for IT infrastructure components and applications based on defined monitoring procedures Supports the Change Management Process by performing changes on IT Infrastructure components or applications Executes and monitors system or application backups Validates that batch jobs are executed as planned Performs Patch Management activities Performs implementation actions regarding the deployment of new releases Analyses and remedies failures or restores systems after breakdown Maintains the operational knowledge base Your skills & strengths: Academic background: Computer Science or similar studies 3-4 years of experience in one of the market leading PAM solutions, preferably CyberArk 3-4 years of experience in one of the market leading SSO solutions, preferably CyberArk Identity and WorkspaceONE 3-4 years of experience in one of the market leading MFA solutions Good knowledge of ITIL framework Optional Skills Linux and/or Windows Operating System knowledge Certificate Management #DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people. Do you have any questions? [email protected]