About this role
Requisition Id: 4760 Salary: $35,316.00 - $43,260.00 Salary Grade: S4 Job Location: Commission Headquarters (JEFFE1) Closing Date: September 29, 2026 Interview Date: TBD Our Culture: The Missouri Department of Conservation supports a culture of trusted professionals that is dedicated to our mission, responsible stewards, and believe in One MDC. To learn more about the job, feel free to contact the hiring supervisor,Robert N Bess at [email protected] or at573 5224115x3562, during regular business hours. We would love to hear from you! Summary/Objective Administer the Commercial and Confined Wildlife Permits program for the Department. Essential Job Duties Coordinate with internal and external agencies or branches on the administration of the Commercial and Confined Wildlife Permit program. Review applications for compliance with the Wildlife Code of Missouri and other internal and external policies and regulations. Develop a thorough understanding of the Wildlife Code of Missouri and other internal and external policies and regulations. Responsible for the receipt and reconciliation of monies related to new and renewal applications, as well as ordering of supplemental books, bands, and tags. Manage inventory and other program related supplies, including bidding and printing of materials. Maintain applications and reporting forms to ensure they remain in compliance with the Wildlife Code of Missouri and other internal and external policies and regulations. Provide responses to requests for records related to the Commercial and Confined Wildlife Permit program. Oversee continued development and testing of the Commercial and Confined Wildlife Permits software. Serves as the internal and external point of contact for the Commercial and Confined Wildlife Permit program. Develop correspondence with internal and external customers via phone, email, and in-person discussions. Develop and maintain applications, fliers, letters, and reporting forms, as needed. Attend meetings as a representative for the Permit Services section. Provide support to the Wildlife Collector Permit program. Ancillary Job Duties Provide friendly, courteous, and professional customer service to hunting and fishing permit vendors and customers. Ability to establish priorities, work independently, and proceed with objectives without supervision. Excellent written and verbal communication skills are required. Remain informed of current regulations for hunting and fishing seasons. Examines position and branch related processes using lean principles to identfiy continuous improvement opportunities. Back-up and/or assist other administrative personnel, when needed. Other duties as assigned. Education and Experience High school diploma or GED/HiSET required. At least three (3) years of progressively responsible professional experience. Knowledge, Skills and Abilities Ability to use office equipment, such as copier, multi-line phone system, fax machine, scanner, 10 key machine and computer. Excellent customer service and communication skills. Time management and organizational skills. Attention to detail. Leadership Competencies Holds self and team accountable for safety, conduct, performance, professional development, and public engagement. Models and upholds the Department’s Code of Conduct, ensuring professional and ethical behavior. Motivates, coaches, and develops team members to achieve organizational goals and maximize performance. Applies strategic thinking, planning, budgeting, and conservation business principles to decision-making. Demonstrates knowledge of Department policies, procedures, and supervisory responsibilities. Identifies opportunities for improvement, analyzes root causes, and implements effective solutions. Gives and receives constructive feedback while providing timely coaching and support. Sets clear SMART objectives, provides resources, and empowers teams to take ownership of results. Balances operational efficiency with effective staff management to deliver high-quality outcomes. Collaborates across diverse perspectives, communicates clearly, and fosters a culture of innovation, accountability, organizational values, and talent development. Demonstrates strategic vision by understanding the long-term direction of the Department and Branch, aligning priorities and values, and communicating a clear path toward achieving program goals. Work Environment Work is performed in a standard office environment. Physical Abilities Remain in a stationary position 70% or more of the time. Constantly operate a computer and other office productivity machinery. Frequently communicate and exchange accurate information. Clarity of vision at 20 inches or less. Regularly lift up to 5 pounds, correctly lift up to 10 pounds. Concentrated attention is required at all times. Regular attendance is a necessary and essential function. Disclaimer This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Missouri Department of Conservation reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements. Exemption Status/Special Notes This position has been determined to be Nonexempt according to the Fair Labor Standards Act. Employees must agree to accept compensatory time in lieu of cash payments in accordance with the Department's Compensatory Time Off and Overtime Policy. Salaried and hourly employees are expected to use a mobile device-cellular phone for Department business, as needed. MDC promotes a Tobacco-Free (smoke and smokeless) working environment. The Department of Conservation will only hire United States citizens and aliens authorized to work in the United States. All new employees will be required to complete an "Employment Eligibility Verification" (Form I-9) and produce requested documentation after employment. Candidates seeking initial employment or re-employment must submit to a drug screen following offer of employment. All persons employed with the state of Missouri shall file all state income tax forms and pay all state income taxes owed.