About this role
Job summary
Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things!
Working within the Workplace and Facilities Management (WFM) team, you will contribute to the smooth running of our offices, meeting rooms and events. You will be a main point of contact for WFM; covering reception on a rota basis and dealing with enquiries in an approachable and professional manner, leading by example and delivering a customer focused, helpful service to staff and visitors.
You will use excellent organisational skills to manage your workload, work confidently both independently and as part of a team, and prioritise tasks as they arise.
You will write documents and develop and administer facilities systems, including electronic records, in accordance with our policies and procedures. Bringing attention to detail: ensuring information held in our intranet and files is accurate and up to date.
Main duties of the job
You will be expected to perform and log health and safety checks and deliver inductions to new colleagues and visitors. We will also train you in Emergency First Aid at Work and as a Fire Marshall.
You will deal with event and room booking requests, ensuring these are responded to in a timely, polite and efficient manner.You will also set up furniture, equipment and refreshments for meetings.
You will assist with the development and implementation of internal policies and procedures, identifying opportunities for improvement and efficiency.
The Manchester Workplace and Facilities Management team of seven is responsible for the running of the NICE offices and meeting rooms; ensuring they are a comfortable, well equipped and a safe working environment for our colleagues and visitors.The team is also responsible for the reception service and facilitating meetings attended by staff and visitors.
Working alongside our colleagues in the WFM team in our London office we manage cross site processes and procedures such as Travel and Accommodation booking for the organisation.
About us
We are passionate and proud of the work we do and the impact we make. NICE offer:
Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts - Save on shopping, dining and more with a Blue Light CardTime to recharge - Start with 27 days' annual leave plus bank holidays Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity Tailored development - Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today!
Job description Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
To support your application, it is essential that you provide specific examples from your work history demonstrating how you meet the person specification, and essential and desired criteria for the role in the WFM team. Clearly citing the role or roles in which you gained the knowledge and applied the skills and experience being asked for. If you have transferrable skills that are relevant these should also be outlined.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the Direct Gov website for further information regarding eligibility.
Please note this vacancy may be closed early if sufficient suitable applications are received so we encourage an early application.
Person Specification
Education Essential
Educated to A level standard or equivalent relevant experience
Experience Essential
Experience working in an office facilities environment, including supporting meeting room bookings and set-up, coordinating maintenance tasks, and carrying out health and safety activities
Experience Essential
Managing, prioritising and completing concurrent administration and practical tasks, keeping to deadlines.
General Statement Desirable
NICE is introducing Copilot across Microsoft apps, and the Workplace and Facilities Management team use AI to support everyday tasks. Applications prepared with the assistance of AI will not be automatically excluded. However, please tell us if you have used AI at any stage in the preparation of your application
Skills Essential
Experience using online platforms, apps or software, including Microsoft tools, to manage administrative tasks and order goods or services.
Skills Essential
Ability to communicate confidently with individuals at all levels both within and outside the organisation, using the appropriate use of tact and persuasive skills as appropriate.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name NICE – The National Institute for Health and Care Excellence
Address 3rd Floor
3 Piccadilly Place
Manchester
M1 3BN
United Kingdom
Employer's website https://www.nice.org.uk/ (Opens in a new tab)