About this role
Job summary
The post holder will give administrative assistance in a busy Maternity Triage Unit. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to doctors, midwives, and the wider team. The post holder must be able to cover a 7 day rota including both long day shifts and night shifts. Preferred working patterns can be discussed with the successful candidate upon appointment to the post.
Main duties of the job
The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person and by telephone.
The successful candidate must have a good standard of education, good organisational skills and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team and work to cover a 7 day service.
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverseareas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with eachother, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances andHealth Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feelhappy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' wewant you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Job description Job responsibilities
Please see attached Job Description & Person Specification for full details of what this role entails.
Person Specification
Experience Essential
Relevant clerical experience
Desirable
Previous experience using patient information systems Previous NHS experience Previous ward clerk experience
Qualifications Essential
GCSE English OR equivalent qualification
Desirable
GCSE Maths OR equivalent qualification NVQ Customer care or equivalent qualification European Computer Driving Licence qualifications (ECDL)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sandwell and West Birmingham NHS Trust
Address Midland Metropolitan University Hospital
Grove Lane
Smethwick
B66 2QT
United Kingdom
Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)