About this role
Job summary
We are looking for an enthusiastic, friendly and organised Receptionist to join our professional team in Stowmarket.
We are an Integrated Team comprising of Nurses, Occupational Therapists, Physiotherapists, Social Workers and support staff. Our focus is on quality holistic care of those in our local community.
You would be expected to work from Stowlodge with support from an administrator on site.
Please note this post may close early if high a number of applications are recieved.
Main duties of the job
This is a varied role - no two days are the same!
You will be expected to work autonomously to provide reception support within a busy NHS building.
This role requires the use of multiple systems including Systmone our patient recording system
You will be arranging meetings, maintaining staff files, ordering stock, collecting data, creating templates, issuing equipment to name a few of the tasks involved in this role
This is a patient facing role where you will communicate directly with the general public.
We would also expect you to share our passion for delivering excellent patient care
NHS experience isn't a requirement for this role but would be preferred.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job description Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience Essential
Previous office based admin/reception work Demonstrates ability to work with the general public Demonstrates ability to work well as part of the team Demonstrates ability to use microsoft office
Desirable
Previous NHS experience Experience of using systemone
Qualifications Essential
GCSE Grade C/5 in English and Maths
Desirable
NVQ in administration or equivalent
Knowledge Essential
Demonstrates understanding of confidentiality
Personal skills Essential
Demonstrates excellent communication skills Demonstrates good attention to detail Demonstrates empathy
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Stowlodge
Chilton Way
Stowmarket
IP14 1SZ
United Kingdom
Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)